Buyer Terms and Conditions

Buyer Terms and Conditions

General Information

(a) This agreement governs your use of Sooreety site and service, including all orders made or processed for products or services in connection with the site and service. You and Sooreety Inc., a corporation providing custom, on-demand merchandise printing, sales, and other related services (“Sooreety”), are the parties to this agreement. If you choose to use other features of the site and service, like selling custom, print-on-demand products, other terms may apply in addition to these. No exceptions to these terms are effective unless Sooreety has agreed to them in writing.

(b) Sooreety may change these terms from time to time. If Sooreety makes changes to these terms, you will be notified and asked to accept the new terms as a condition of continuing to use Sooreety site and service. If you disagree with any amendments, you must stop using Sooreety site and service.

Use of the Site and Service Generally

Sooreety owns all intellectual property and other rights, title and interest in and to its site and service (except for user-provided content). Your use of the site and service does not grant you any right, title or interest to these properties, except as follows. Sooreety grants you a limited, revocable license to access and use the site and service for its intended purpose: the provision of an online, on-demand, customizable merchandising solution. You may only use the site and service according to Sooreety terms, rules, and guidelines found on its site, and Sooreety may revoke this license and limit your access to the site and service

You may not

  • interfere with the site and service by using viruses or any other programs or technology designed to disrupt or damage any software or hardware;
  • modify, copy, create derivative works from, reverse engineer, decompile or disassemble any technology used to provide the site and service;
  • use a robot or other automated means to monitor the activity on or copy information or pages from the site and service, except search engines, traffic counters, or similar basic performance monitoring technology;
  • impersonate another person or entity;
  • use any meta tags, search terms, keywords, or similar tags that contain Sooreety name or trademarks;
  • engage in any activity that interferes with another user’s ability to use or enjoy the site and service, including activity that places a disproportionate burden on the site and service compared to ordinary use from a single, ordinary user;
  • assist or encourage any third party in engaging in any activity prohibited by this agreement; or
  • use the site and service to promote hate speech, obscenity, or any content that violates our guidelines, which Sooreety may change from time to time in Sooreety sole discretion.

Our Guidelines – what we will not print

  • ‘No Hate on T-Shirts’ – Some designs fulfill legal requirements, but they may be ethically questionable because they transport hate or offend others in an unacceptable manner. Below are the guidelines that we have in place in order to help us to make decisions. We reserve the right to change or modify our guidelines at any time and as we deem necessary.
  • Defamatory or offensive content based on race, gender, religion, nationality, disability, sexual orientation and age
  • Violence-glorifying content
  • Designs that are in fact legal, however in our opinion unacceptably slander, offend, disrespect, or ridicule others or invoke violence directly or indirectly because of gender, religious affiliation, political opinion or similar characteristics
  • Impious, disrespectful or malicious designs that intentionally or unintentionally offend feelings like mourning or sympathy. For example, designs that allude to victims of catastrophes or attacks in a disrespectful manner, or which glorify criminal acts.
  • Nudity including, but not limited to, drawings, paintings and cartoons
  • Anything that we consider sexually deviant, especially in regards to minors

Product Sales

(a) By placing an order using Sooreety site and service, a customer makes a binding offer for a contract of sale or, as the case may be, a contract for work and materials with Sooreety only (no contract exists between the customer and any applicable designseller). Sooreety sendsan order confirmation via e-mail to the customer. The order confirmation is not an acceptance of the offer, but only acknowledges that the order was received. The offer is only accepted when Sooreety confirms that production has completed in a second e-mail. Sooreety cannot guarantee the continued availability of any products or designs found on its site.

(b) Information, drawings, figures, technical data, specifications of weight, measurements and services contained in brochures, catalogues, newsletters, ads, or price lists are purely informational. Sooreety cannot guarantee the correctness of this information, and if there is any inconsistency between the information described above and the information in an order confirmation email, the order confirmation email controls.

(c) Sooreety reserves the right to reject orders for any reason or no reason. If Sooreety rejects an order, it will notify the customer.

(d) Sooreety performance of an order is completed when the shipment provider completes delivery to the customer’s address, according to the records of the shipment provider. If there is an interruption of delivery, and Sooreety cannot replace the order in a reasonable amount of time, Sooreety will notify the customer immediately.

(e) Since Sooreety is an international shop, all products on Sooreety are in USD currency.

Delivery & Shipment

(a) Sooreety warrants that it will ship orders within three weeks after orders are placed. Normally, goods are shipped within a few days and typical delivery times are 2-7 days, but in certain circumstances shipment and delivery can take up to three weeks. Customers and Sooreety may separately agree to more specific delivery times and terms in a separate writing or agreement (such as a request for express shipping).

(b) Sooreety will make delivery using a shipment service provider of its choosing. The customer must pay standard shipping costs which may depend on order value and shipping destinations.


(a) All prices found on Sooreety site are final, and may change from time to time. Shipping and handling are billed and shown separately at checkout (or on invoices, if applicable). The shipping address and order amount may affect certain costs, and sales taxes may apply to some orders.

(b) Customers must pay the purchase price, applicable sales taxes, and shipping and handling charges immediately upon placing an order, without deduction.


(a) Customers may choose to pay by direct debit, credit card, advance payment, or other payment methods. Sooreety reserves the right to limit the method of payment chosen by the customer depending on order value, shipment destination, or other objective criteria.

(b) If the customer selects a payment method or provides payment information that makes it impossible or impractical for Sooreety to receive payment (for example, the customer’s account lacks sufficient funds, or the customer provided incorrect payment information) through no fault of Sooreety own, the customer agrees that Sooreety may add an additional charge to the order to recoup costs associated with processing or attempting to process the impossible or impractical transaction.

(c) Sooreety may sub-contract third parties to process payment.

(d) If the customer fails to pay, Sooreety may assign its claims to a debt collection agency and transfer the personal data required for collecting payment to these third parties.

Title to Products

Until Sooreety receives full payment for an order and the order is shipped, title to the goods remains with Sooreety. Upon transfer of the goods to the carrier, title and risk of loss passes to the customer. The customer should handle products with care until the transfer of ownership is complete (for example, in case of a product return).


(a) Sooreety provides the site and service on an “as is” and “as available” basis. Sooreety does not represent or warrant that the site and service or its use: (i) will be uninterrupted, timely, safe, or secure, (ii) will be free of inaccuracies, errors, or vulnerabilities, (iii) will meet your expectations or requirements, or (iv) will operate in the configuration or with the hardware or software you use. Sooreety hereby disclaims any and all express or implied warranties, including without limitation, warranties of fitness for a particular purpose, merchantability, and non-infringement to the fullest extent of the law, except to the extent that this agreement provides otherwise.

(b) You agree that Sooreety has no responsibility for any damages suffered by you in connection with the site and service, and that use of the site and service, including all content, data or software distributed by, downloaded, or accessed from or through the site and service, is at your sole risk. You understand and agree that you will be solely responsible for any damage to your business or your computer system or any loss of data that results from your actions and your use of the site and service. Sooreety does not control or endorse in any respect any information, products, or services offered by third parties through the site and service, and is not responsible for any possible representations and warranties these third parties may make.

(c) Due to normal changes in our industry and in our technical production processes, Sooreety may reasonably deviate from the descriptions and information found in its brochures, catalogues, and other documents with respect to material, color, weight, measurements, design, or other features.

(d) Sooreety may use subcontractors or third parties to provide certain elements of its site and service. You agree that Sooreety will not be liable to you in any way for your use of these services.

User Representations and Warranties; Sooreety Right to Refuse Performance

(a) If you upload designs or make changes to products in any way (for example, adding custom text), you represent and warrant to Sooreety that you have all necessary rights (for example, in trademark, copyright, privacy rights, publicity rights, common law, etc.) to use the text or design without violating the rights of any third party. Sooreety may, in its sole discretion, refuse to print any designs or text that you submit. However, Sooreety is not obligated to review any of your submissions.

(b) You agree to indemnify and release Sooreety from all liability (including costs and attorney’s fees) for claims relating to the alleged or actual infringement of any third-party rights and any law to the extent that such claims relate to your use of Sooreety site and service

Data Protection

Sooreety collects and uses your information according to its privacy policy. You acknowledge that you are responsible for securing your own information (including passwords), keeping your sensitive information confidential, and taking responsibility for actions taken in connection with your user account.

Termination of Access

(a) Sooreety may refuse to provide its site and service to you, in full or in part, effective immediately and without notice, for any reason or no reason, but especially if Sooreety believes that you (or any others whom Sooreety believes that you act in concert with) have violated or will violate any laws, rights, or term (or the spirit of any term) of any agreement you are a party to with Sooreety, its affiliates, contractual partners, or users; or if Sooreety believes in its sole discretion that your use of the site and service may create any risk (including any legal risk) for Sooreety, its affiliates, contractual partners, or users. Limitation of access may include removal or modification of content that you have uploaded or otherwise sent to or through the site and service.

(b) If Sooreety exercises its rights under Section 15(a), or if you delete your account, this entire agreement and any other agreements you have entered into with Sooreety will survive indefinitely until otherwise terminated according to their terms, if applicable.


(a) Entire Agreement. This agreement (along with other policies found on Sooreety site and service) contains the entire agreement between the parties and replaces all prior oral and written agreements. No oral modifications, express or implied, may change the terms of this agreement. The parties have not relied on any representations or promises relating to the subject matter of this agreement except those contained within the four corners of this agreement.

(b) Means of Notice. Written notices and other communications described herein may be made electronically and are effective when sent or published. You guarantee that the information provided in your orders or user account is accurate and hereby waive all rights or objections relating to not having received notices from Sooreety because of incorrect or incomplete information.

(c) Enforceability and Severability. If any provision of this agreement is held invalid or unenforceable, the remainder of this agreement will remain in full force and effect. If any provision is held invalid or unenforceable with respect to particular circumstances, it will remain in full force and effect in all other circumstances.

(d) Interpretation Rules. “Or” when used in a group of phrases or nouns intends to include any combination of all or any of the items in the group, and not merely one member or the other of such a group. When “includes” or “including” begins a list of items, the list is not exclusive. All headings used in this agreement are for convenience only, and are not to be taken into account when interpreting the meaning of any term of this agreement.

(e) Conflicts. If there are any conflicts between this agreement and another agreement between you and Sooreety, then the terms of that other agreement will control only to the extent they are inconsistent. Otherwise, any additional terms are supplementary to the terms of this agreement.

(f) Reservation. Sooreety reserves all rights not expressly granted in this agreement.

(g) No Third-Party Beneficiaries. This agreement does not and is not intended to confer any rights or remedies upon any person(s) other than the parties.

(h) Minimum Age. Persons under the age of 13 may not use the site. Sooreety will not collect, use, or disclose any personal information associated with a person under age 13.

(i) Retroactive Application. You agree that your acceptance of this version of this agreement and all other agreements incorporated by reference apply retroactively to your use of the site and service prior to the effective date of this agreement.